WORDPRESS SUPPORT & MAINTENANCE
Expert Support, Maintenance & Managed Hosting
If you're looking for a proactive, responsive, and technical WordPress agency, we might be the perfect fit.
Let us take the time consuming everyday maintenance off your hands, and provide you with the peace of mind of responsive and reliable support.
Our plans have been carefully crafted to provide, speed, security and reliability, along with a high level of customer service. Combining:
- WordPress Core & plugin updates
- Routine maintenance
- Ongoing speed & performance optimisation
- Reactive support
- A rock solid DNS level security firewall
- Enterprise level hosting
- Custom plans available for special requirements
- A variety of other core benefits that save you time, money & worry
When your WordPress website experiences issues, our team are on hand to investigate, report and resolve. We handle everything, and even liaise with third-party providers on your behalf.
Get total peace of mind with our WordPress & WooCommerce Support & Maintenance plans. Get in touch
How can we make WordPress work better for you?
If you want to talk about Support, Maintenance & Managed Hosting for your WordPress or WooCommerce website, drop us a quick message.
We’ll get back to you within one business day for a commitment free chat about what we could do for you.
You can also reach us by phone or email.
After many years of providing support we listened to our clients and understood their main drivers for website success, security and reliability, our Support Unlimited WordPress Care Plans
are exactly that.
are exactly that.
#1
WordPress Core,
Theme & Plugin Updates
Theme & Plugin Updates
Impact will continually monitor your website and carry out routine WordPress Core, Plugin and theme updates as and when required.
#2
WordPress Fault
Finding & Investigation
Finding & Investigation
Our team of experts are at the end of the phone should you encounter any issues. Investigating, diagnosing and resolving on your behalf.
#3
Screen All
Traffic Through Sucuri
Traffic Through Sucuri
Protect your reputation and investment by screening website traffic through Sucuri’s premium 3rd party security firewall inclusive within your plan.*
#4
Reliable, Rapid
Managed WordPress Hosting
Managed WordPress Hosting
Fast and reliable WordPress configured hosting managed by the Impact Media team. Using a CDN and server caching to achieve rapid loading times.*
#5
Continual Speed &
Performance Optimisation
Performance Optimisation
Through premium plugins and website configuration we help to continually improve the overall speed, performance and page loading times of your website.
#6
Regular Secure
Website Backups
Website Backups
Protect your data with daily or hourly offsite backups should a catastrophe occur. Our team will restore the latest backup to get you back up and running in lighting time.
#7
Security Patches &
Hack Cleanups
Hack Cleanups
With 24/7 website monitoring, proactive security patches being applied and a responsive team on hand to repair and protect the website moving forward.
#8
Separate Staging Server
For Test Development
For Test Development
New plugin or development testing is carried out on a clone website, to avoid errors and to aid in any internal approval process.*
#9
Inclusive
WordPress Training Videos
WordPress Training Videos
To ensure your team are trained in how to maintain the content on your website, our plans provide access to a library of WordPress training videos at their disposal.
*Sucuri Firewall, Managed Hosting & Staging Servers are available on our Essential & Critical plans.
Why Choose Impact?
- 18 years delivering excellence in digital
- SLA response times with NO contracts
- WordPress dedicated technical expertise
- Human telephone support
- Proactive performance & security improvements
- We plant trees for every month you're with us
They deliver on what they promise
I can honestly say Impact has been my favourite agency to work with. Highly organised, efficient & transparent, there's no question they know everything WordPress. They deliver on what they promise and best of all they’re really nice people to work with – very rare to get all the above in one agency.
Boosted performance on desktop and mobile
Initially driven by a need for speed, Impact made a number of refinements to our sites to boost performance on desktop and mobile, they now provide proactive website management and reactive support to ensure that the sites remain secure, available, and fast.
Completely stress free process
Cannot thank this team enough for all of their help with our website! The whole team is a dream to work with. I've learnt so much from them, it's been a completely stress free process and we can finally make the changes we need easily.
We’re committed to
planting
10,000 trees.
We’re committed to planting trees for every website we build, for each month a website is supported with us, and also every review we receive too. Our clients do something nice for us, and we do something good for the environment.
We're also a climate positive workforce.
Why Download Our Support Brochure?
Not ready to start a conversation just yet? Then download our Support brochure for greater detail on our available Support plans, what each plan includes, custom plan information, and pricing.
Just fill out the form, and you’ll be able to download a copy of the brochure to look through in your own time >
If you have any questions, or what to know if we could help with a more bespoke support solution, just drop us a message.
