WORDPRESS SUPPORT AGENCY
LOOKING FOR AN AGENCY TO SUPPORT & MAINTAIN YOUR WORDPRESS WEBSITE?
If you're looking for an agency who are dedicated WordPress specialists, look no further. We are the chosen WordPress Support partner for over 100 businesses.
When your WordPress website experiences issues, our team are on hand to investigate, report and resolve. We handle everything technical and even liaise with third-party providers on your behalf, so you can tackle your day-to-day tasks, leaving the website technical support to us, the WordPress Support Agency.
Get total peace of mind with WordPress care plans from dedicated experts, so you can focus on your business.
- 17 years experience in delivering excellence in digital
- SLA response times with NO contracts
- Technical expertise - easily managing complex integrations
- Human telephone support
Brochure
Find out more about our available support & maintenance plans and pricing.
WordPress
Routine Maintenance
Managed
WordPress Hosting
WordPress Firewall &
Security by Sucuri
WordPress Speed &
Performance Optimisation
Certifications, Memberships & Partners






Total Website Peace Of Mind
Our ongoing support plans combine routine maintenance, and speed and performance enhancements, with SLA reactive support. Along with enterprise level hosting, a rock solid security firewall, and a variety of other core benefits that save brands both time and money.
PHP, My SQL or Database
Connection Errors
We investigate and resolve PHP, MySQL, HTML, CSS and JQuery errors as well as WordPress related issues.
WordPress Bug Fixing &
Security Patches
Investigating and resolving bugs should they occur and patching security.
DNS & Server
Management
Pointing DNS, changing nameservers, validating SSL certificates or resolving database or internal server errors.
Third Party
Liason
Whether a plugin or API partner, we liaise on your behalf to avoid any communication delay or downtime.
Restoring Page &
Database Backups
We help restore pages, restore database database backups or complete website restores.
Website Is Down or
Has Been Hacked
If your website becomes compromised, we’ll get it back up and running again.
WordPress
Multisite Support
We support Multisite networks of all sizes and complexity, including multilingual and global networks.
WooCommerce
Support
Supporting WooCommerce and various payment gateways to ensure your store is always up and running.
Common challenges marketing teams face before coming onboard with Impact:
- Searching for a specialist WordPress partner with technical knowledge and experience to handle both support and further development.
- The agency that launched the website doesn't provide support or routine maintenance.
- WordPress Core or plugins are out-of-date and other compliance and security tasks are not being carried out.
- The website has been hacked and not secure. It has no security measures, or no form of backup facility.
- The website is slow to load needing various speed & performance improvements to benefit user experience and search rankings.
- The website contains third party integrations that are vital to the website's functionality, and they are constantly failing.
- Utilising valuable development hours each month investigating and resolving bugs.
- There is a delay in communication between the hosting and development companies which is causing issues.


A Handful Of Clients We Work With






Find out more about our available support & maintenance plans and pricing.