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What To Expect From Booking Your Discovery Call with James
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1
Book your time using the scheduler below.
Let’s find a good time for us both to speak so we can dedicate the time to understand your frustrations and challenges.
2
Receive a Short Email Questionaire
If I have any questions before our call I will email you, this could be for me to carry out some initial research so I’m all up to speed.
3
Video Conference Call
To discuss your challenges, being able to see my screen I can demonstrate ideas and tactics to help reach your objectives.
photo
What To Expect From Booking Your Discovery Call with James
1
2
3
Book your time using the scheduler below.
Let’s find a good time for us both to speak so we can dedicate the time to understand your frustrations and challenges.
Receive a Short Email Questionaire
If I have any questions before our call I will email you, this could be for me to carry out some initial research so I’m all up to speed.
Video Conference Call
To discuss your challenges, being able to see my screen I can demonstrate ideas and tactics to help reach your objectives.
Home / About Impact / Giving Back
Home / About Impact / Giving Back

GIVING BACK

GIVING BACK TO THE COMMUNITY & ENVIRONMENT

Charity and community participation has always been an important part of what we do, from fundraising events, sharing our knowledge, our mission to plant 10,000 trees, and our love of working with charities on maximising their digital impact. 

 

Find out more about how we like to give back below, including  our 30% discount for registered charitable organisations.

We’re on a mission to plant
10,000 trees

As part of our commitment to reducing our environmental impact, we have made it our mission to plant 10,000 trees in the coming years.

 

For every new client we onboard, for every testimonial provided and for every Clutch recommendation we receive, we will be planting a tree in their name.

 

Find out more about this, and see how many trees we’ve planted so far, over on our 10,000 trees challenge page.

Supporting charities with more than just donations.

From regular fundraisers the team run themselves to supporting a charity of choice for the year. In 2020 our aim is to raise £1000 for St Luke’s Hospice, the team are collectively aiming to run, walk or cycle 500

kilometres. We also donate 100 hours of time to help a small charity embrace digital and take advantage of what WordPress has to offer. We provide a 30% discount on our day and support rates for any registered charity.

Supporting the WordPress Community by sponsoring WordCamps

The team aim to regularly attend WordCamps close to where they live, but we are always keen to support the WordPress community by sponsoring the events.

 

We have sponsored WordCamp’s in Brighton, London and Manchester, and hope to attend and sponsor future events in Bristol, Belfast, and Europe.

Volunteering at WordCamps & contributing towards building a better WordPress

The team are actively encouraged to support the WordPress project from contributing at WordCamps or supporting the organising team with whatever help they need.

 

James was on the organisation team at London 2019, whilst also assisting with an Emcee role on the day. We volunteered at WordCamp Manchester 2018, whilst also attending the contributor day, to help with bug reporting in the launch of WordPress 5.0.

WordPress Development
Pre-Built Themes Vs. Custom WordPress Websites
March 2nd, 2021
5 min read

Pre-Built Themes Vs. Custom WordPress Websites

A pre-built WordPress template is cheap and tempting. But is it the right choice for your business? In this guide, we'll explore the difference between pre-built and custom WordPress sites, and how to choose the right option to help your business grow.

Micah KwakaMicah Kwaka
 
WordPress Development
photo of file marked myths
February 23rd, 2021
4 min read

Putting Some WordPress Myths To Bed

In this post we'll put to rest, some of the major misconceptions and myths that persist around WordPress and its credentials as a CMS.

Richard RamirezRichard Ramirez
 
WordPress Support
website support and maintenance care plans
February 16th, 2021
5 min read

Why You Should Consider A WordPress Support & Mainte...

If you are a digital critical business, with a website you rely on for leads or sales, then that website needs expert care.

Martin CoatesMartin Coates
 
Technology
moving from drupal to wordpress
February 9th, 2021
3 min read

Why Businesses Are Leaving Drupal For WordPress

In the battle of the CMS's, a frequent pairing is WordPress vs Drupal. Both are free, open source, and have been around for quite some time.

Chris EagleChris Eagle
 
Conversion
conversion rate blog header
February 2nd, 2021
5 min read

What Is A Website Conversion, And How Do I Calculate My C...

Proving ROI might as well be the holy grail of digital marketing. In this post, you'll learn the basics of digital conversion types, and how to calculate your conversion rate.

Crystal CoatesCrystal Coates
 
SEO
core web vitals blog header
January 26th, 2021
5 min read

What Website Owners Need To Know About Google’s Cor...

We're just a few months away from Google's release of Core Web Vitals. Learn what that means, and how you can prepare for the May 2021 release.

Martin CoatesMartin Coates
 
News
clutch top wordpress developers award
January 22nd, 2021
1 min read

Clutch’s Top WordPress Developers In The UK

As a WordPress development agency, being dubbed as one of the best is a huge deal. Truth be told, this industry is pretty huge and the competition is tough.

Crystal CoatesCrystal Coates
 
Marketing
transactional email blog header
January 19th, 2021
9 min read

What Is Transactional Email, And Why Do You Need It?

They're necessary, but also deserve close attention. Join us for a deep dive into the nuances of transactional emails, their importance, and the types you'll need to satisfy and exceed audience expectations.

Vikki BakerVikki Baker
 
WordPress Development
rise and fall represented with paper airplane image
January 12th, 2021
5 min read

The Rise And Fall Of Enterprise CMS Solutions (And What T...

The age of legacy CMS solutions has come and gone. In this post, we'll highlight just why it no longer works well for enterprise-level clients, and how WordPress can become a better enterprise CMS platform.

Martin CoatesMartin Coates
 
WordPress Development
multisite
January 5th, 2021
5 min read

What is WordPress Multisite? A Simple Guide

Managing multiple websites for a single business can be complicated. This guide serves as an introduction to WordPress Multisite, helping businesses understand whether the feature is right for them and how to begin thinking about implementation.

Rommel PlofinoRommel Plofino
 
Marketing
remarketing blog featured image
December 29th, 2020
5 min read

The What, Why, And How Of Google Remarketing

Done right, Google remarketing is a core piece of your advertising and conversion efforts. In this post, we'll cover both the basic concept, its benefits, and the steps you can take to set up your own remarketing campaign.

Vikki BakerVikki Baker
 
General
Photo of a 2020 calendar
December 21st, 2020
8 min read

The Big Fat Stats Roundup of the Year – 2020

It's that time of year again! No, I don't mean Christmas. I mean the month of the 'year in review' blog posts. Here is ours.

Vikki BakerVikki Baker
 
Giving Back
500 Trees Planted in North America
December 16th, 2020
5 min read

Planting 500 Trees for Christmas

Impact Media planted 500 Trees in North America to thank our clients for supporting us in 2020.

James CoatesJames Coates
 
Content
woman writing at computer with notebook
December 15th, 2020
10 min read

10 Steps to Write An Effective Blog Post

You know that blogging can have a powerful impact on your online presence. You've read the statistics about increased conversions, better brand awareness, and more credibility. But how do you get there?

Vikki BakerVikki Baker
 
Strategy
Stakeholders Involved In Website Redevelopment Project
December 8th, 2020
9 min read

Key People To Include When Redesigning Your Website

Redeveloping a company website is sometimes seen as solely the marketing team's role, with sign off from the powers above. However, the inclusion of all major departments can contribute towards a far more widely adopted and successful website.

James CoatesJames Coates
 
Security
photo of passwords on post it notea
December 1st, 2020
6 min read

Passwords – We’re still getting them wrong!

Password management company NordPass have recently released their list of the most common passwords of 2020, and it’s not comforting reading!

Vikki BakerVikki Baker
 
WordPress Design
business door representing homepage
November 24th, 2020
12 min read

11 Tips To Make Your Homepage A Success

Your homepage is the gateway to your entire website. It's your opportunity to make a great first impression and drive your visitors towards a conversion. These 11 factors help you make your homepage a success by optimising it for audience expectations and needs.

Joe DawsonJoe Dawson
 
Conversion
Calls to Action That Convert - Featured Image
November 17th, 2020
9 min read

The Beginner’s Guide To Creating Calls To Action Th...

They only take up a little bit of physical space, but call to action buttons take on outsized importance in your digital marketing and website efforts. Learn how you can optimise them to drive conversions and marketing success.

James CoatesJames Coates
 
Performance
speed test image
November 11th, 2020
6 min read

Slow Websites Kill Conversions. How Can You Improve Yours?

Don't let a slow website stand in the way of attracting customers. Find out how to assess and improve your website's speed.

Martin CoatesMartin Coates
 
General
open as usual featured image
November 5th, 2020
1 min read

Business As Usual During Lockdown 2.0

We will be operating as normal throughout the coming lockdown period.

Crystal CoatesCrystal Coates
 
UX
November 4th, 2020
5 min read

Wireframes: The Secret Sauce For Improving UX In Web Design

They may sound obscure. But wireframes are actually a core part of the web design project, helping you prioritise UX and reducing subjectivity in the success of your web development project.

Joe DawsonJoe Dawson
 
SEO
October 20th, 2020
6 min read

What Is A 301 Redirect And How Do They Work?

Redirects are necessary on almost every website. In this post you'll learn about the 301 redirects along with how to use them.

Vikki BakerVikki Baker
 
Conversion
image of person using phone at computer to illustrate call tracking
October 6th, 2020
5 min read

The Why And How Of Tracking Phone Calls On Your Website

A look at the benefits of using call tracking software, and how to set it up.

Vikki BakerVikki Baker
 
Marketing
example of a push notification
April 7th, 2020
9 min read

How To Add Push Notifications To Your Site

A handy guide on how and why you should add push notifications to your website.

Crystal CoatesCrystal Coates
 
Data
image of person viewing analytics dashboard on computer
March 23rd, 2020
7 min read

15 Key Google Analytics Metrics To Keep An Eye On

A handy guide on how and why you should add push notifications to your website.

James CoatesJames Coates
 
General
image of a laptop on a bed illustrating working from home
March 20th, 2020
4 min read

Top Tool Recommendations For Working Remotely

Some tools we recommend for making remote working work for you.

Martin CoatesMartin Coates
 
Content
photo of a woman writing
March 18th, 2020
4 min read

7 Surprising Benefits Of Keeping Your Blog Up To Date

We list 7 great reasons to keep your company blog updated on a regular basis.

James CoatesJames Coates
 
SEO
October 25th, 2019
7 min read

Getting The Most From Yoast, The WordPress SEO Plugin

Our SEO partners, Footprint Digital share their tips on getting the most out of Yoast.

Agency PartnersAgency Partners
 
Performance
photo of gym lockers to illustrate caching
October 22nd, 2019
10 min read

What Is Caching And Why Does My WordPress Website Need It?

In many ways, website cache is the secret to the way the modern internet works, a small cog in a giant wheel that is nonetheless essential.

Martin CoatesMartin Coates
 
Events
photo of podcast recording equipment
September 20th, 2019
1 min read

Talking About Our Web Development Process On The WP Build...

We joined the guys from the WP Builds podcast to share our approach to web development, along with some of our favourite tools and apps.

Martin CoatesMartin Coates
 
CX
illustration of a website live chat function
April 26th, 2019
5 min read

Pros & Cons Of Adding Live Chat To Your Website

There are upsides and downsides to live chat; not every business will be able to take advantage of every positive aspect, and not every business will be able to evade every negative one. However, with proper preparation and knowledge on your side, you’ll be well-poised to make informed decisions about how to leverage the technology to your benefit.

James CoatesJames Coates
 
Giving Back
April 22nd, 2019
2 min read

Raising Money For Help For Heroes

We entered our team into a Charity 6-a-side football tournament to raise money for Help For Heroes

Crystal CoatesCrystal Coates
 
Events
impact team at WordCamp London
April 12th, 2019
4 min read

My Top 5 Speakers From WordCamp London 2019

A little recap of my 5 favourite speakers from WordCamp London 2019.

Crystal CoatesCrystal Coates
 
Conversion
photo of someone leaving a review
February 20th, 2019
5 min read

How Integrating Reviews Into Your Website Can Boost Your ...

Reviews and testimonials now play a major role in how people across industries make buying decisions. Hearing from peers about the value (or lack thereof) of a product or service lends credibility to the messaging.

James CoatesJames Coates
 
Conversion
photo pf people leaving a room
February 17th, 2019
4 min read

4 Reasons People Are Leaving Your Website

After you put all of this time and effort in, it’s frustrating when you realise a large portion of your visitors are leaving the site without converting into customers. Why are they doing this? And more importantly, what can you do to fix it?

Joe DawsonJoe Dawson
 
Content
photo of person typing on a laptop
January 29th, 2019
5 min read

Generating Content Ideas To Keep Your Blog Up To Date

The first few posts of a company blog tend to be spirited, exciting, and well-attuned to the needs of the customer. However, as the months go on, you may find it challenging to sustain your blog, even if you are choosing to update only once a month. As you work on content idea generation, keep these principles in mind.

Crystal CoatesCrystal Coates
 
General
still of impact media's connect 4 game
December 20th, 2018
1 min read

Play Impact Media’s Connect 4 Game

We hope you enjoy our festive game and we’d love to see or hear your highest scores – please include the hashtag or mention us in your social posts. #ImpactConnect4.

James CoatesJames Coates
 
Security
photo of someone looking suspicious at a laptop to illustrate hacking
December 19th, 2018
7 min read

8 Reasons Your Website Would Get Hacked

Hackers understand security and if your site is unprotected, they will see this as an opportunity, the same way a thief will open your car door, if it’s left unlocked.

James CoatesJames Coates
 
Conversion
photo of someone making paper based wireframes
December 13th, 2018
5 min read

5 Ways To Increase Conversions On Your Contact Page By Im...

Conversion optimisation can be as simple as improving your UX. These 5 tips improve experiences while building a better funnel.

James CoatesJames Coates
 
Maintenance
wordpress version 5.0 post editing dashboard
December 7th, 2018
4 min read

WordPress 5.0 Is Here. Tell Me More

Like Impact, 2018 means that WordPress is celebrating its 15th birthday and on this special anniversary it has introduced an exciting new block based content editing experience.

James CoatesJames Coates
 
UX
photo of an abandoned shopping cart
November 12th, 2018
1 min read

Hide Your Coupon Code Fields To Reduce Abandoned Carts

So you’ve spent time researching the product you are about to buy, read reviews and done your due diligence on ...

James CoatesJames Coates
 
Events
WordCamp Manchester 2018 logo
September 24th, 2018
2 min read

Sponsoring WordCamp Manchester 2018

We’ve been integrating WordPress into the websites we build since 2008. By sponsoring one of the many WordPress conference / events allows us to give back to the community based project.

Crystal CoatesCrystal Coates
 
News
iso 9001:2015 certified logo
September 8th, 2018
2 min read

Proud To Announce ISO9001: 2015 Upgrade

We are pleased to announce that we are now successfully certified, and before the deadline has passed.

Crystal CoatesCrystal Coates
 
Maintenance
photo of person using google maps on their phone
August 4th, 2018
3 min read

Google Are Now Charging For Using Google Maps. Will Your ...

After launching their new Google Maps Platform recently they’re changing the way they charge companies using their Google Maps API. Here’s an overview of what has changed, what charges are coming into place and who is likely to be most affected.

James CoatesJames Coates
 
Plugins
example of website popup
July 31st, 2018
2 min read

Add Popups To Your Website With Popup Builder

Love it or hate them, website popups can be highly effective at capturing email addresses and signups. In the wake of GDPR, we provide a review on a plugin that can help marketers rebuild their email lists. Introducing Popup Builder.

James CoatesJames Coates
 
Maintenance
image of infographic header
July 16th, 2018
1 min read

Infographic: Save 5 Hours Per Week On WordPress Maintenance

Our WordPress support and maintenance saves our clients a considerable amount of time each month. With testing, updates and being on call if the worst should happen, we decided to create an infographic to showcase some of the time savings.

James CoatesJames Coates
 
Marketing
example of impact media social post with yoast logo
July 12th, 2018
4 min read

Yoast: Social Page Sharing Done Right

Take control of your preview images when sharing your WordPress pages and posts on social media. A 4 minute video can teach you how to change the image within the Yoast SEO plugin for WordPress.

James CoatesJames Coates
 
Plugins
photo of wp media folder on laptop screen
June 25th, 2018
2 min read

Organise Your WordPress Media Library With WP Media Folder

We love WordPress (obviously) but the media library does frustrate us with its lack of organisation. Well if it frustrates you to, then you’ll love WP Media Folder.

James CoatesJames Coates
 
WordPress Development
photo of boxing match
June 21st, 2018
6 min read

Template vs Custom – Why WordPress Themes Will Only...

Whether it’s speed or price; WordPress templates flood the market, but not all are fit for purpose. We provide our thoughts on the pros and cons on both the template / theme and the custom / bespoke approach.

James CoatesJames Coates
 
Compliance
photo of person using laptop security software
May 17th, 2018
1 min read

GDPR Privacy Policy Templates

Have you updated your privacy policy yet in relation to the upcoming GDPR regulation change? If the answer is no, then we have some good news for you.

James CoatesJames Coates
 
Compliance
cover art of gdpr guide
May 3rd, 2018
1 min read

A Guide To Help Your WordPress Website Become GDPR Compliant

This guide will help you understand what actions are required to help ensure your WordPress website is GDPR compliant by May 25th 2018.

Martin CoatesMartin Coates
 
WordPress Design
image of mobile phone with Think Mobile First on the screen
January 18th, 2018
9 min read

Google’s Mobile-First Index Is Coming. Is Your WordPress ...

This has been a long time coming, and since mobile devices now equate to 52.8% of all web traffic compared to 43.26% Desktop traffic; it’s now time your website started thinking mobile first. If it doesn’t, Google will be soon dropping your website from their search results.

James CoatesJames Coates
 
News
8000 projects
January 18th, 2018
6 min read

15 Years and 8,000 Successful Projects… and counting

2018 is Impact Media’s 15th year in business and this week we’ve also scheduled in our 8000th project. But much has changed in 15 years.

James CoatesJames Coates
 
Maintenance
image of version 1 recaptcha
January 16th, 2018
7 min read

Websites Using ReCAPTCHA V1 Need To Upgrade Before March ...

If your website uses ReCaptcha V1 you’ll need to upgrade it before March 31st 2018 to ensure your contact forms continue to function correctly.

James CoatesJames Coates
 
Security
photo of a browser address bar with an ssl secured url
October 24th, 2017
8 min read

Avoid Your Visitors Seeing Red On Your WordPress Website ...

Google will be soon punishing website owners without SSL certificates or a HTTPS connection; here’s what you need to know to avoid having your website publicly shamed.

James CoatesJames Coates
 
Maintenance
WordPress logo imposed on background of code
October 9th, 2017
5 min read

Are You Doing These 9 Things With Your WordPress Website?

Managing a WordPress website can take time out of your day to keep maintained and healthy. Are you doing any of these 9 things in your WordPress website?

Martin CoatesMartin Coates
 
WordPress Support
April 30th, 2017
4 min read

Would A Traffic Spike Put Your Website On The Ropes

Whether you’ve personally experienced your website going down or been witness to a website falling over due to high demand, fact is; it does happen and more than you might think.

James CoatesJames Coates
 
CX
groupon poor experience
November 8th, 2016
2 min read

Are Poor Experiences Damaging Your Reputation?

Whether you are pushing out Groupon deals or introducing new products and services to capture new business; are the experiences consistent with your customer’s brand expectations?

James CoatesJames Coates
 
General
hoover
October 12th, 2016
18 min read

16 Products You’ll Actually Know By Their Brand Name

If your company could be known for a single thing, what would it be? These 15 brands seemed to have nailed it…

James CoatesJames Coates
 
WordPress Design
responsive web design
August 1st, 2016
3 min read

What Does Responsive Web Design Mean?

Having a responsive website will enable you to give your visitors the best experience possible, from any device they choose to access it from. Its core purpose is to optimise the viewing and interaction experience of your site.

Joe DawsonJoe Dawson
 
Technology
Photo of someone using Pokemon Go on their mobile device
July 25th, 2016
3 min read

The World’s Gone Pokemon Crazy – Pokemon Go. What B...

You woke up and everyone is walking around bumping into each other and videos of crowds of people hurling across ...

James CoatesJames Coates
 
CX
July 22nd, 2016
3 min read

Craft New USP’s Out Of The Smallest Of Changes

Small changes can make a huge difference and sometimes be used as a vital selling point or competitive advantage.

James CoatesJames Coates
 
Technology
London black taxi
November 30th, 2015
1 min read

Is Uber Killing Our British Identity

Is technology really wiping out a profession?

James CoatesJames Coates
 
WordPress Design
llg website 2013
May 10th, 2013
5 min read

LLG Law Website Gets A Makeover

In 2013 we built a new WordPress website for LLG Law. Find out about our process.

James CoatesJames Coates
 
News
January 31st, 2013
4 min read

Impact Scoop 4 IMA Best In Class Awards!

We're proud to have scooped 4 Interactive Media Awards Best in Class wins!

James CoatesJames Coates
 
mayan pyramid
January 3rd, 2013
4 min read

2013 Welcome To The Future

The way we shop and digest data has changed in a huge way, that even film producers probably couldn’t have predicted. 2013 has brought businesses many fresh challenges to tackle with how they communicate with their customers.

James CoatesJames Coates
 
News
photo of someone looking suspicious at a laptop to illustrate hacking
June 26th, 2012
3 min read

New ICO Cookie Law

You may have heard about the new Cookie Law in certain publications, and how you could face fines for having a website that is not compliant.

Martin CoatesMartin Coates
 
Social Media
social media
May 22nd, 2012
4 min read

Understanding Social Media In 20 minutes – Part 2

Following up from part 1 which gave a quick breakdown of Twitter for business. Part 2 provides you with a 5 minute introduction to Facebook.

James CoatesJames Coates
 
General
referral strategy
February 24th, 2012
2 min read

Building A Referrals Stratgey For Quality Lead Generation

No matter how much you spend on advertising, no adverts is as effective as a referral. A person telling a friend, colleague, client or family member, that they should choose your business will make it so much easier for you to convert that lead.

James CoatesJames Coates
 
Social Media
social media
February 24th, 2012
3 min read

Understanding Social Media In 20 Minutes – Part 1

Just like the old Ronseal adverts said, this post does exactly what it says on the tin. For all those business owners and readers who want to gain an understanding of what 'social media' is, and what it can do for your business, this post is for you.

James CoatesJames Coates
 
News
logo lounge 7
September 9th, 2011
1 min read

Logos To Be Featured In Logo Lounge

A couple of Impact Media's logo designs are set to be featured in Rockport Publishing's Logo Lounge Book 7.

James CoatesJames Coates
 
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