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CONTACT IMPACT MEDIA
Let’s Start A Conversation
Talk To Us Or Submit A Project Brief
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How can we make WordPress work better for you?
If you want to share project details or a UX or WordPress issue you may be facing, complete this form and we’ll get back to you in one business day.
You can also reach us by phone or email.
Hours: 9am – 5pm
Why Talk To Us
Founded in 2003, we’ve been designing, developing and supporting websites for 18 years.
- WordPress & WooCommerce specialists
- UX focused
- Straight talking, we won't waste your time if we're not the right fit
- We plant trees for every website launch, and monthly for every support or evolve plan
Want To Find Us
Although our team work remotely, we have office and meeting facilities in both Essex and London, for clients who prefer face to face meetings.
Essex
Woodland Place
Hurricane Way
Wickford, Essex
SS11 8YB
London
86-90 Paul Street
Hackney
London
EC2A 4NE
Accreditations







What Our Clients Say

Impact made the transition easy
In migrating our 25 company websites to WordPress, Impact made the transition easy. Their technical know how and approach helped the group move from a restricted CMS to an easy to use website that allows each country to maintain their own unique version.

Michael Schofield
Marketing Manager

They deliver on what they promise
I can honestly say Impact has been my favourite agency to work with. Highly organised, efficient & transparent, there's no question they know everything WordPress. They deliver on what they promise and best of all they’re really nice people to work with – very rare to get all the above in one agency.

Nick Bramer
Marketing Director

Secure, available and fast
They provide proactive website management and support, to ensure that our sites remain secure, available and fast.

Anne Woollett
Marketing Communications Manager

Professionalism and efficiency
Impact worked with us as a highly effective team to deliver a website that speaks our personality and expertise. They had a hard deadline to meet but with professionalism and efficiency from Crystal and her team, everyone was kept on track to ensure the deadline did not slip.

Sharon Gregg
Director

Completely stress free process
Cannot thank this team enough for all of their help with our website! The whole team is a dream to work with. I've learnt so much from them, it's been a completely stress free process and we can finally make the changes we need easily.

Becky Hynes
Content & Communications Manager
Reasons Clients Like Working With Us
#1
We’re WordPress
Specialists
Specialists
We don’t diversify and solely stick to what we know, this means our entire team is experienced in tackling the challenges clients face with WordPress. We’ve likely dealt with yours before.
#2
18 Years In Digital -
Established 2003
Established 2003
Experience is everything. We have probably already made the mistakes that younger agencies are making today, and we’ve learned from them. With 18 years in business, there isn't much we haven’t seen.
#3
We’re Big On Support
& Website Aftercare
& Website Aftercare
One of our primary objectives is to support clients after websites are live. We have some relationships that are 15 years old. We’re here when clients need us Monday to Friday 9-5, ready at the end of the phone.
# 4
No Predesigned Templates Or Themes
Off-the-shelf templates are restrictive and can cause more problems than they solve. We only offer custom WordPress websites, bespoked and tailored to your specific requirements.