We’re Impact Media®, a specialist WordPress Agency that have been creating better online experiences since 2003.

 

At Impact we understand that to be successful, a website needs to be easy to maintain and update, as well as simple to use, so your customers can find exactly what they need. We invest time in ensuring our websites are easy to adopt and intuitive, so that your employees actively enjoy updating your website, and you get the most out of your biggest sales and marketing tool.

Skills & Expertise To
Help Marketing Teams Win

View All Services
wordpress

UX
Design

UX design, wireframing and protypting to ensure greater user experience.

WordPress Website
Design

Bespoke, user centred, responsive WordPress website design.

Website Strategy
Workshops

Explore and build out an effective website strategy, to achieve your goals.

wordpress

WordPress
Maintenance

Hosting, plugin updates, and ongoing maintenance tasks to keep your site running and secure.

WordPress
Support

Support for your WordPress site, when you experience issues.

WORDPRESS WEBSITE SUPPORT

Looking after your website after launch, even if it wasn’t built by us.

Providing enterprise level WordPress support with the human touch, available by phone to keep you up and running.

  • Telephone Support
  • WooCommerce Support
  • Service Level Agreement
  • Multisite Support
View WordPress Support & Maintenance

A Handful Of Clients We Support

They are experts in what they do
Impact Media are a joy to work with. They are experts in what they do, brilliant problems solvers & provide excellent customer service. Having Impact Media manage the hosting and development needs gives me peace of mind & allows me to get on with growing my business.
Ben Mansfield
Founder

  • WordPress Only Agency

    Our team are WordPress specialists, we choose to only focus on a single platform, this ensures we continually spin a single plate, rather than struggle to spin many. We’re pretty good with WordPress and have been integrating it since 2008.

  • We’re Website Specialists

    We focus solely on building and supporting WordPress websites. Your website is the main connecting hub for your advertising and marketing campaigns. We have helped integrate Social, Search, Video, Email and many other Advertising Campaigns and if you do require that deeper level of marketing support we can introduce you to our specialist partners.

  • No Pre-Designed Templates

    Off-the-shelf templates are restrictive and can cause more problems than they solve. We only offer custom WordPress websites, which means that due to cost, we’re not for everybody - but that’s alright by us.

See How We’ve Helped
Clients Succeed Online

View All Case Studies

Website Build

Website Design, User Experience, WordPress Development & 3rd Party Integration with Rightmove and...

Read Case Study

Website Build

Grouts the Bakers are a family-owned Bakers with 12 bakeries throughout Essex. Now in their 3rd g...

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Website Build

A WordPress Multisite solution to create a suite of 24 sites, for a large global business.

Read Case Study

400+

400+ Websites Launched

With over 400 websites launched, we know what works.

Millions

Unique Visitors

We support websites with millions of unique visitors per year.

17 Years

Founded in 2003

17 Years in digital, there’s not much we haven’t done.

15+

15+ Awards Won

Our work has been recognised and has received more than 15 industry awards.

They just make things easy
The biggest hurdle with new websites is learning the system to carry out content updates - the personalised training videos that were provided enabled us to get to grips with making updates quickly and effortlessly. They just make things easy.
Paul Webb
Founder

Latest UX & WordPress Insights
from the Impacters.

View All Insights
SEO
October 20th, 2020
6 min read

What Is A 301 Redirect And How Do They Work?

Redirects are necessary on almost every website. In this post you'll learn about the 301 redirects along with how to use them.

Vikki Baker
 
Conversion
image of person using phone at computer to illustrate call tracking
October 6th, 2020
5 min read

The Why And How Of Tracking Phone Calls On Your Website

A look at the benefits of using call tracking software, and how to set it up.

Vikki Baker
 
Marketing
example of a push notification
April 7th, 2020
9 min read

How To Add Push Notifications To Your Site

A handy guide on how and why you should add push notifications to your website.

Crystal Coates
 
Conversion
image of person viewing analytics dashboard on computer
March 23rd, 2020
7 min read

15 Key Google Analytics Metrics To Keep An Eye On

A handy guide on how and why you should add push notifications to your website.

James Coates
 
General
image of a laptop on a bed illustrating working from home
March 20th, 2020
4 min read

Top Tool Recommendations For Working Remotely

Some tools we recommend for making remote working work for you.

Martin Coates
 
Content
photo of a woman writing
March 18th, 2020
4 min read

7 Surprising Benefits Of Keeping Your Blog Up To Date

We list 7 great reasons to keep your company blog updated on a regular basis.

James Coates
 
SEO
October 25th, 2019
7 min read

Getting The Most From Yoast, The WordPress SEO Plugin

Our SEO partners, Footprint Digital share their tips on getting the most out of Yoast.

Agency Partners
 
WordPress Maintenance
photo of gym lockers to illustrate caching
October 22nd, 2019
9 min read

What Is Caching And Why Does My WordPress Website Need It?

In many ways, website cache is the secret to the way the modern internet works, a small cog in a giant wheel that is nonetheless essential.

Martin Coates
 
Customer Experience
illustration of a website live chat function
April 26th, 2019
5 min read

Pros & Cons Of Adding Live Chat To Your Website

There are upsides and downsides to live chat; not every business will be able to take advantage of every positive aspect, and not every business will be able to evade every negative one. However, with proper preparation and knowledge on your side, you’ll be well-poised to make informed decisions about how to leverage the technology to your benefit.

James Coates
 
Culture
April 22nd, 2019
2 min read

Raising Money For Help For Heroes

We entered our team into a Charity 6-a-side football tournament to raise money for Help For Heroes

Crystal Coates
 
Want to experience a new
& exciting WordPress Backend?
Forget what you know about WordPress, we make it even easier. Want to know how?
Book A Call
020 3355 8747
© Impact Media® 2003 - 2020
Impact Media is a trading name of IMDMS LTD. Company Reg. 05970261
Impact® & Impact Media®
are registered trademarks of IMDMS LTD