At Impact Media, we work closely with our partners to deliver game-changing results to their businesses through our WordPress & WooCommerce expertise.
Since 2003 we’ve been a trusted provider of web development, UX, web design, support, maintenance, and managed hosting solutions. We provide these services to brands of all sizes, across B2B & B2C sectors.
The Importance of Feedback
We’re always striving to be the best website partner, and to provide outstanding services. We make sure that we listen to what our clients have to say, so we can continue to evolve to meet their needs. Feedback is an important indicator of which areas we need to develop further to uphold the highest standards of service.
That’s why we are always delighted whenever we receive new feedback on Clutch (the B2B ratings and reviews platform). Unlike other review platforms, Clutch has a more personal touch. It ensures the legitimacy of reviews, in order to prevent companies benefitting or being negatively impacted by fake reviews.
Their analysts often speak with a supplier’s clients directly, gathering feedback that is insightful and offers a true window into a partnership with that company. Clutch then uses this research to organise the thousands of companies on the site into a directory with multiple shortlists, guiding buyers in their decision-making process.
“Their knowledge of WordPress went above and beyond our needs, and they still achieved everything quickly. In everything from brainstorming to wireframing, they felt like part of the team. Their enthusiasm and ability to make ideas achievable are fantastic.”
— CMO, Fintech Company
We’re exceptionally grateful to all of our clients, and we truly appreciate the feedback they leave for us and the time taken to help guide our process. To say thank you we plant 25 trees every time we receive a Clutch review.
If you’re in need of results-oriented WordPress solutions, contact us today!