WORDPRESS & WOOCOMMERCE CARE PLANS
Expert WordPress Support & Maintenance
If you're looking for a proactive, responsive, and technical WordPress & WooCommerce specialist agency, you've come to the right place.
If you're experiencing issues with your WordPress website, require ongoing Support and Maintenance from experts, or want to evolve your website, we can help.
We provide a holistic solution to your website's performance, reliability, security and lifespan. Comprising of expert support, routine maintenance, premium managed hosting and ongoing development to evolve your website.
Unlike a lot of other agencies, with Impact Media your support and maintenance retainer won't be eroded by your ongoing development hours, and visa versa.
We keep these hours separate, so that important support or development tasks are not held up through hours being cannibalised.
Get total peace of mind with our contract-free support plans with the human touch.
- Separate support & maintenance and development hours.
- WordPress Core & plugin updates.
- Routine maintenance.
- Ongoing speed & performance optimisation.
- Reactive support - SLA response times with NO contracts.
- A rock solid DNS level security firewall.
- Website monitoring & virtual patching.
- Enterprise level managed hosting.
- Custom plans available for special requirements.
- A variety of other core benefits that save you time, money & worry.
- WordPress dedicated technical expertise.
- Over 22 years delivering excellence in digital.
- We plant trees for every month you're with us.
Find out more about our available plans and pricing.
Feedback
#1
WordPress Core,
Theme & Plugin Updates
Theme & Plugin Updates
Impact will continually monitor your website and carry out routine WordPress Core, Plugin and theme updates as and when required.
#2
Vulnerability Monitoring & Fixing
We monitor for plugin vulnerabilities and jump straight to fixing the issue as soon as they are identified, to ensure your website is protected.
#3
WordPress Fault
Finding & Investigation
Finding & Investigation
Our team of experts are at the end of the phone should you encounter any issues. Investigating, diagnosing and resolving on your behalf.
#4
Screen All
Traffic Through Sucuri
Traffic Through Sucuri
Protect your reputation and investment by screening website traffic through Sucuri’s premium 3rd party security firewall inclusive within your plan.*
#5
Premium Managed Hosting Optimised For WordPress
Fast and reliable WordPress configured hosting managed by the Impact Media team. Using a CDN and server caching to achieve rapid loading times.*
#6
Continual Speed &
Performance Optimisation
Performance Optimisation
Through premium plugins and website configuration we help to continually improve the overall speed, performance and page loading times of your website.
#7
Regular Secure
Website Backups
Website Backups
Protect your data with daily or hourly offsite backups should a catastrophe occur. Our team will restore the latest backup to get you back up and running in lighting time.
#8
Security Patches &
Hack Cleanups
Hack Cleanups
With 24/7 website monitoring, proactive security patches being applied and a responsive team on hand to repair and protect the website moving forward.
#9
Separate Staging Server
For Test Development
For Test Development
New plugin or development testing is carried out on a clone website, to avoid errors and to aid in any internal approval process.*
#10
Inclusive
WordPress Training Videos
WordPress Training Videos
To ensure your team are trained in how to maintain the content on your website, our plans provide access to a library of WordPress training videos at their disposal.
Proudly Supporting
We’re committed to
planting
100,000 trees.
We’re committed to planting trees for every website we build, for each month a website is supported with us, and also for every review we receive. Our clients do something nice for us, and we do something good for the environment.
We're also a climate-positive workforce.
Your Website In Expert Hands
Experience reliable UK-based Support, Maintenance & Expert Managed Hosting from a dedicated technical WordPress Support Agency.
Do you require fast, responsive, and reliable ongoing WordPress website Support and Maintenance? Or perhaps you want to able to keep evolving your website? Impact works with some of the biggest UK and global brands to deliver exactly that.
All of our plans are inclusive of numerous premium tools, services and features, offering excellent value for money, alongside expertise and quality.
We don’t just automate everything and call it job done. You could do that yourself. Our clients choose us for our careful approach to supporting and maintaining their websites, which minimises issues and downtime, whilst prioritising security and performance.
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