They are experts in what they do
Impact Media are a joy to work with. They are experts in what they do, brilliant problems solvers & provide excellent customer service. Having Impact Media manage the hosting and development needs gives me peace of mind & allows me to get on with growing my business.
They deliver on what they promise
I can honestly say Impact has been my favourite agency to work with. Highly organised, efficient & transparent, there's no question they know everything WordPress. They deliver on what they promise and best of all they’re really nice people to work with – very rare to get all the above in one agency.
Boosted performance on desktop and mobile
Initially driven by a need for speed, where Impact made a number of refinements to our sites to help boost performance on desktop and mobile, they now provide proactive website management and reactive support to ensure that the sites remain secure, available, and fast.
Common challenges marketing teams face before coming onboard with Impact:
- Searching for a specialist WordPress partner with technical knowledge and experience to handle both support and further development.
- The agency that launched the website doesn't provide support or routine maintenance.
- WordPress Core or plugins are out-of-date and other compliance and security tasks are not being carried out.
- The website has been hacked and not secure. It has no security measures, or no form of backup facility.
- The website is slow to load needing various speed & performance improvements to benefit user experience and search rankings.
- The website contains third party integrations that are vital to the website's functionality, and they are constantly failing.
- Utilising valuable development hours each month investigating and resolving bugs.
- There is a delay in communication between the hosting and development companies which is causing issues.
