Common challenges marketing teams face before coming onboard with Impact:
WordPress Support & Maintenance Agency
WordPress Support & Maintenance Plans
Experience reliable, UK based WordPress Support and Maintenance, from dedicated and technical WordPress experts. We're the trusted support partner for hundreds of UK and global businesses, with a variety of specialist support needs.
Get total peace of mind with our contract free WordPress support retainers. Our team are ready to help, and just a call away. Choose Impact Media as your WordPress Support Agency today!
Total Website Peace Of Mind
With connectivity speeds constantly increasing, the expectations of the modern day web browser have skyrocketed. Websites are expected to load fast no matter the device, be secure, and simply work.
The problem is that with the continual increase in expectation, means that a website can no longer stand still. Critical care and routine maintenance are essential to ensure the website remains fast, secure, that integrations are connected, and the website remains functional.
Our ongoing support plans combine routine maintenance, and speed and performance enhancements, with SLA reactive technical support. Along with enterprise level hosting, a rock solid security firewall, and a variety of other core benefits that save brands both time and money.
Introducing WordPress Support & Maintenance from Impact Media
Delegate all routine WordPress Maintenance
Let our WordPress technical experts take care of routine WordPress maintenance, plugin updates, daily backups, and theme updates for your single or Multisite website setup.
Get peace of mind knowing we’re only a phone call away
Real humans at the end of the phone. If you are having issues with your WordPress website, submit an Unlimited number of requests each month for a flat monthly fee.
Proactive security, speed & performance optimisation
By utilising our WordPress focused hosting infrastructure benefit from page speed improvements, caching, image optimisation and third party firewall protection through Sucuri inclusive for a single monthly fee.
Get A WordPress Website Healthcheck
How We Can Support Your Business
Theme & Plugin Updates
Impact will continually monitor your website and carry out routine WordPress Core, Plugin and theme updates as and when required.
Finding & Investigation
Our team of experts are at the end of the phone should you encounter any issues. Investigating, diagnosing and resolving on your behalf.
Traffic Through Sucuri
Protect your reputation and investment by screening website traffic through Sucuri’s premium 3rd party security firewall inclusive within your plan.*
Managed WordPress Hosting
Fast and reliable WordPress configured hosting managed by the Impact Media team. Using a CDN and server caching to achieve rapid loading times.*
Through premium plugins and website configuration we help to continually improve the overall speed, performance and page loading times of your website.
Protect your data with daily or hourly offsite backups should a catastrophe occur. Our team will restore the latest backup to get you back up and running in lighting time.
With 24/7 website monitoring, proactive security patches being applied and a responsive team on hand to repair and protect the website moving forward.
For Test Development
New plugin or development testing is carried out on a clone website, to avoid errors and to aid in any internal approval process.*
WordPress Training Videos
To ensure your team are trained in how to maintain the content on your website, our plans provide access to a library of WordPress training videos at their disposal.
*Sucuri Firewall, Managed Hosting & Staging Servers are available on our Essential & Critical plans.
Our team create and work with a large stack of integrations and technologies that work hand in hand with you WordPress website. The list continues to grow as the technology landscape evolves, but here are a few of the ones you might recognise.
We support WooCommerce and a number of subscription management platforms.
We support and maintain Multisite networks of all sizes and complexity.
We’re can support the custom API integrations your website relies on.
WPML & Multi-Lingual Support
We support sites using WPML, along with other multi language solutions.
Any of these sounds familiar? Then we're here to help.
Impact are committed to long term relationships. We’ve been supporting and solving many of our clients’ digital challenges for over 14 years.
We become your external website support team, monitoring and managing your websites’ infrastructure, to support your business growth.
Premium WordPress Support & Maintenance For Digital Critical Publishing Group
Huge Performance & Speed Gains From Migrating To Our Managed Hosting & Support
A Visually Striking Multilingual Website Built For International Growth
A Scalable WordPress Solution To Showcase A Care Home Group’s Award Winning Homes
Find out more about our available support & maintenance plans and pricing.