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What To Expect From Booking Your Discovery Call with James
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Book your time using the scheduler below.
Let’s find a good time for us both to speak so we can dedicate the time to understand your frustrations and challenges.
Receive a Short Email Questionaire
If I have any questions before our call I will email you, this could be for me to carry out some initial research so I’m all up to speed.
Video Conference Call
To discuss your challenges, being able to see my screen I can demonstrate ideas and tactics to help reach your objectives.
Home / Insights / We’re Still ISO 9001:2015 Certified!
Home / Insights / We’re Still ISO 9001:2015 Certified!
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We’re Still ISO 9001:2015 Certified!

Published 03.09.21
9th March 2021
Last Updated 03.08.21
8th March 2021
Newer
1 Min Read
Crystal Coates
Crystal Coates
Compliance
Older
1 Min Read
 
Crystal Coates
 
Compliance

As an ISO 9001:2015 certified agency, we make sure we renew our certification annually.

iso 9001:2015 certified logo

The International Organisation for Standardisation (ISO) is an international standard-setting body composed of representatives from various national standards organisations.

ISO 9001 Quality Management System ensures we are providing products and services that meet the needs of our customers, and that we are always looking for ways to improve process, quality and customer satisfaction.

It ensures that we are organised and that our process is ever evolving for greater efficiency. We learn from every project; what worked well, and what needs to be improved. This then filters into our team’s workflow, removing repetition of things that do not work well.

Your Project Safe In Certified Hands

ISO 9001 means that when it comes to Impact pitching or tendering for your web projects, you should feel more comfortable knowing that your project will be in safe and qualified hands.

We are audited externally yearly by a company called CQS (Certifed Quality Systems). After compiling all of the evidence required (no small task!) and submitting for audit, we were successful in renewing our certification.

We always look to invest in anything that increases productivity or efficiency and we believe that the ISO 9001 certification helps us address both.

So until next year when we are externally audited again, we will continue to keep working towards the standard, and should you wish to request any of our polices as your supplier for your own ISO standards please get in touch with Crystal.

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ISO Certification
ISO Certification
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Crystal Coates
Crystal Coates
Account Manager, Converse Enthusiast & Copacabana Dance Winner 1995
Crystal cares for our clients and is usually first-point of call for website support. She works from Nelson’s country in Norfolk.
View Team Profile
See More Articles
Crystal Coates
Account Manager, Converse Enthusiast & Copacabana Dance Winner 1995
Crystal cares for our clients and is usually first-point of call for website support. She works from Nelson’s country in Norfolk.
See More Articles
View Team Profile

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